Omnichannel
CRM in Telegram
Get messages from multiple WhatsApp, Instagram, Telegram bots, Facebook, Gmail and ohter channels directly in Telegram
(And an AI bot will chat with customers while everyone's asleep)
Team collaboration in Telegram
with any data
How does it work?
All conversations are beautifully organized in Telegram groups as threads.
Keep it simple — with Telegram
Zero entry barrier
Your team is already on Telegram. Just add them to your groups — they're already in the workflow.
God-tier cross-platform
Windows, macOS, Linux, Android, iOS — your CRM runs anywhere Telegram does. No heavy apps to install.
Setup in 2 minutes
Connect WhatsApp, Instagram, or Email as easily as scanning a QR code.
Granular Access Control
You can route WhatsApp and Instagram inquiries directly to your Sales group, while keeping Support focused on Email and Telegram tickets.
Invisible Collaboration
Mention colleagues via @username to bring them into the conversation instantly. Internal team discussions happen right inside the client thread but remain 100% invisible to the customer.
Slash Command Actions
Manage your pipeline without leaving the chat. Type custom commands like /paid or /closed to instantly update the deal stage. The thread icon changes automatically (e.g., to 💰 or ❌), reflecting the new status.
Instant Filtering
Locate specific client segments. Simply type a status name (e.g., "paid") into the search bar to filter the group and see all clients at that specific stage of the funnel.
Real-Time Translation
It's OK if you speak Portuguese and your client speaks Farsi. No need to switch to English. Seamless bi-directional AI translation removes language barrier and boosts customer loyalty by making communication effortless and comfortable.
Context-Aware Auto-Pilot
Deploy advanced AI agents that work while you sleep. Upload your knowledge base (up to 10MB of manuals, FAQs and price lists), and the agent will handle complex inquiries: can troubleshoot technical issues or explain product details.
Data Mirroring (Omnigram → Your CRM)
Every message from WhatsApp or Instagram, every internal note between colleagues in Telegram, and every status change made in every chat is instantly pushed to your external CRM via webhooks.
Telegram as a Mobile Frontend (Your CRM → Omnigram)
Connect your internal business workflows to Telegram. Use our webhooks to route critical events—like website orders, server alerts, or approved invoices—directly to specific employee groups. Allow your team to manage complex backend processes simply by tapping buttons in a chat.
Frequently Asked Questions
Technically, Omnigram is a system of smart bots that bridge the gap between your external communication channels (like WhatsApp or Instagram) and Telegram. These bots automatically route incoming messages into your Telegram groups and organize new customers into dedicated threads. For you and your team, it feels like a native Telegram experience: you reply directly within the app, while your customers receive the answers in their preferred messengers. It's the most convenient way to manage support and sales using the tool your team already loves.
Getting started is simple. Once you sign up, you will be guided by our installation wizard with step-by-step instructions. Most integrations (like WhatsApp or a personal Telegram account) connect instantly by scanning a QR code. Others (like Instagram) may require a secure login or an email verification code. The entire setup takes just a few minutes.
Absolutely. You can route as many channels as you need into a single Telegram group. For example, you might create a "Sales" group that receives messages from WhatsApp, Instagram, and LinkedIn, and a separate "Support" group that handles inquiries from Telegram and Gmail. This allows you to organize your workflow exactly how you see fit.
Our pricing starts at $15 per month, which includes access for up to 5 team members and a free Telegram Bot connection for customer communication.
Add-ons and scaling:
+$3 per additional team member (seat)
+$10 per Premium Channel (WhatsApp, Telegram User, Instagram, LinkedIn, Gmail/IMAP)
+$5 per Standard Channel (Telegram Bot,Webchat, Webhooks)
AI features are billed based on token usage.
Yes. We operate on a "pass-through" principle. Omnigram acts as a bridge, routing data from one channel to another without storing your conversation logs. We only log technical delivery metadata (to debug potential errors). Your messages reside solely within Telegram and the connected platforms (e.g., WhatsApp), ensuring your data remains private and under your control.
We strongly advise against using Omnigram for bulk marketing or mass messaging. The system is designed for conversational support and sales. Mass broadcasting often violates the Terms of Service of platforms like WhatsApp and Instagram, which puts your accounts at high risk of being banned by those providers.
Pricing
Customize your plan — choose the number of seats and channels
Team Seats
Channels
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Bots, webchats, webhooks
1
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Other channels
0